Jump to Main Content
Decrease font size Reset font size Increase font size
Ontario Institute for Studies in Education, University of Toronto Home| OISE| U of T| Portal| Site Map | Contact Us | Feeling Distressed?
INSPIRING EDUCATION | oise.utoronto.ca
Online and Distance Education at OISE
Go to selected destination

Getting Technical Help

Getting the help you need means going to the right place

 

Troubleshooting

Technical help for all members of OISE

  1. See our main EC Services webpage for general help and information or a catelogue of our services
  2. WebKF also has a direct WebKF2 Help Request Form, which is always linked from the course login page. Remember the Login Checklist for troubleshoot purposes, also outlined in our Tech Bits section of this Toolbox.
     
  3. We have provided information on Blackboard for instructors in Blackboard Junction and Bb Tips for students and instructors.
     
  4. Contact the Client Care Portal (CCP) if you are unsure. Distance students can call, email or use our ticketing system. We answer all your questions online. Please ensure you look at our hours of operation.