Migration Headquarters
Migration Information for OISE's Technical Changes
As of August 1, 2010: OISENet is no longer available
After almost 2 years of transition time, all active OISENet (First Class) services are now discontinued, including: email, conferences and personal webspace. You may reference your address book, old emails and conference messages for approximately 1 year, but you may no longer actively use the system.
A few things you may still need to do are:
1. Access your old FirstClass e-mail messages and contacts: Copy the info you need.
Faculty and Staff may continue to login to OISEnet/FirstClass to reference and download old email messages, file attachments and contact information. If emails being sent to your @oise address are not being redirected to your @utoronto.ca account, please contact the Client Care Portal.
Students no longer have access to an @oise email address. All Student must ensure that their UTORmail accounts are in order. Full instructions are available at the student e-mail services section of our website.
If you had a generic @oise email account (e.g. administrative, academic or research group) - please contact the Client Care Portal for assistance.
2. Don't Lose Information: Save OISENet conference information.
If you had an OISEnet Conference for your course or group, the Migration Headquarters has information to help you transition to the new services that are available. The Teaching & Learning section will assist with Course Conference migration. Research, Non-Academic or Administrative Conference alternatives are listed in the Conference Migration section. If your use of FirstClass was for File Sharing & Storage, File Sharing and Management is now available using OISE HomeSpace.
3. Don't Lose your Personal Website: Transfer your html files.
If you have some html files for a personal web site, you can publish these on HomeSpace (Faculty/Staff) or UTORweb (Students). See information on Personal Webspace.
Frequently Asked Questions
Q: What has happened to FirstClass after August 1st 2010?
A: FirstClass / OISEnet is no longer available as an active e-Communication service as of August 1, 2010. Export/Download availability of the data (conferences, inbox, files) will remain available to users for until August of 2011. You will only be able to access the First Class content to save as a local file to your computer; no e-mail communication, forwarding or new file upload will be available. This access will be available for reference purposes only until FirstClass is fully decommissioned later this year.
Q: Is my @OISE.UTORONTO.CA e-mail address still working?
A: Faculty and Staff - Yes!
Students - No.
All Faculty and Staff with existing @oise.utoronto.ca e-mail addresses will be supported indefinitely. If you had completed the E-mail Profile Confirmation Form, all email addressed to your @oise address will be re-routed to the @utoronto address that was specified. If you are not receiving email sent to your @oise address, check your UTORid forwarding settings or contact the CCP for assistance.
New Faculty and Staff will be issued standard utoronto.ca email addresses only.
Students will not retain their @oise address after August 1st 2010. If you are not receiving email sent to your @utoronto.ca UTORmail account, check your UTORid forwarding settings.
E-mail Download (download or save a copy of your messages)
Most Faculty and Staff completed their personal e-mail migration in 2009, while many in the ITE program migrated in the spring of 2010. All Students are now expected to use their @utoronto.ca UTORmail account for e-mail activities. Other users like Retired Faculty & Staff, Alumni and those with non-personal departmental / administrative email accounts would have had to transition their email activities off the FirstClass server by August 1st 2010. A few Email Download options are still available:
| Who? | All Users can still view and access their email messages using the OISEnet/FirstClass client. |
| What? | If you wish, you can choose to save a copy of your messages as a text file onto your computer. |
| You can also move OISENet e-mail messages to your email platform. Faculty and Staff can move their messages through their Outlook or Entourage client, while others users may move messages to another system like a UofT Alumni account, gmail, hotmail, Outlook Express, etc. | |
| Address Book contacts can also be saved and moved into a new email program. | |
| How? | Consult our Email Download section for detailed step-by-step instructions. |
Teaching & Learning (Course Conferences / Academic Learning Systems)
| Who? | Faculty using FirstClass/OISEnet or WebKF for courses. |
| What? | All Faculty and Students will need to have a valid UTORid username and password to access Blackboard. |
| If you are an OISE Faculty member using FirstClass for your courses, you will need to transfer your course information into the Blackboard system. You do not need to request that your course be setup in Blackboard. All courses are automatically created. | |
| How? | Faculty/Instructors - please consult our Teaching & Learning section for transfer instructions. |
Conference Migration (Research, Non-Academic or Administrative Conferences)
| Who? | Staff or Faculty using FirstClass Conferences for non-teaching or administrative tasks. |
| What? | You will no longer use FirstClass for communication of any kind (e-mail, conferences, web site). An alternative method must be used. |
| How? | The Conferences section will provide a list of alternative resources available. |
File Sharing & Storage (File Sharing and Management with OISE HomeSpace)
| Who? | Staff or Faculty using FirstClass Conferences for File Sharing, File Storage and File Management. |
| What? | You will no longer use FirstClass for file sharing and an alternative method must be used. |
| How? | Please consult our File Sharing & Storage support section. |
General Help and Support for Migration
- Additional resources and assistance for faculty and staff can be found in the Help and Support section.
- For FAQ and phasing information of these changes, visit the Background Information on OISE's e-Communication Strategy.
- If you have a question or would like personal assistance, please contact the EC Client Care Portal.
Having problems and not receiving email? Verify your UTORid email status
If you previously had an OISEnet/FirstClass address and are having problems with receiving messages in your @utoronto.ca account, check if you have a "forward" setup.
Click here to access your UTORid settings.
Once you login to your UTORid settings, scroll down to the section labeled "Regular Mailbox, Forwarded Mailbox or Autoreply". If "Forwarded Mailbox" is set to your @oise address, you must change your UTORid account settings to "Regular Mailbox" as shown below:
If you need to change your settings, select "Regular Mailbox" and don't forget to scroll down to the bottom of the page and click on the "modification" request button.