E-mail for Faculty & Staff
UTORexchange
 What is this?
Most OISE faculty & staff use the UTORexchange e-mail system.
 Who do we support?
OISE faculty & staff.
How do I request this service?
Most Faculty/Staff computers at OISE are pre-configured to access the new UTORexchange e-mail system using MS Outlook or Entourage software. All that is required is your UTORid username and password.
How do I set up a new account?
Once you have activated your UTORid and created your UTORmail account, you will want to migrate your basic UTORmail account to the UTORexchange system to have access to advanced e-mail and calendaring functionality.
Go to the Self-Service Migration from UTORmail to UTORexchange page and follow the prompts.
If you encounter difficulties and would like to try and self-diagnose the trouble you are experiencing, consult the UTORexchange Migration Troubleshooting Flowchart.
How do I access my e-mail?
Faculty & Staff should have an e-mail client installed on their primary work computer (either Outlook 2007 or Entourage 2008). You can use Outlook Web Access when away from the office. Your UTORid is your username and password.
What is the cost for this service?
There is no cost.
How do I get support with this service?
1. Getting Started with the UTORexchange e-mail clients are pdf guides published by the Information Commons at the Robarts Library:
Outlook 2007
Entourage 2008
Outlook Web Access
2. E-mail & Calendar Programs - Top 10 Questions for OISE users
The OISE Education Commons has compiled a "Top 10" list of commonly-used features available with the new e-mail clients:
3. Please contact the the Client Care Portal at portal@oise.portal.ca
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