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the Centre for Learning, Social Economy and Work at OISE, the Ontario Institute for Studies in Education of the University of Toronto

Business Done Differently - Case Studies


A-Way Express

A-Way Express Courier is Toronto's social purpose courier, founded and staffed by survivors of mental health challenges. A-Way was started in 1987 by Progress Place Clubhouse and Houselink Community Homes and currently employs 70 persons providing long-term meaningful employment.

Since 1987, A-Way Express Courier Service has provided prompt, reliable and affordable delivery of documents and small packages throughout Toronto. With over 1,700 customers, we handle a great variety of important parcels. Our customers include private enterprises and individuals, legal, health and medical services, government departments, labour unions, and professional associations. For over 23 years, we have used public transit for pick-ups and deliveries, so we are carbon neutral. A-Way Express is Toronto's social purpose courier, founded and staffed by survivors of mental health challenges. We provide meaningful and supportive employment that promotes increased self-respect and productivity among our employees. We are all about people - not profits.

Our Promise, Our Goals

OUR PROMISE A-WAY EXPRESS offers reliable courier service by public transportation to our customers throughout Toronto. A-WAY EXPRESS provides meaningful and supportive employment to people with direct experience of the mental health system.

OUR GOALS To be recognized by customers and prospects as the preferred low-cost, high-speed courier service; To provide permanent, meaningful, flexible employment to people with direct experience of the mental health system, and to do so within a not-for-profit organizational structure.

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