Supported Technologies

What we do and do not support

What is this?

What we Support

• Mac OS
• Windows
• Apple and Dell Hardware
• Software List: see Computer Labs

What is NOT Supported

• Non-OISE Computers
• Registration issues or any online official student systems/forms or software and hardware issues that are not supported institutionally. Contact the Registrar for more information.

Who do we support?

OISE Faculty, Students & Staff

How do I request this service?

Please contact the Client Care Portal (CCP).

Common Issues

• Computer Hardware
• Operating Systems Issues
• Software-Specific Problems (e.g. MS Word, Excel...)
  • Self Help
• Online Learning Environments:
  • Blackboard
  • WebKF2 (Web KF Login problems)
• UTORID Access
• Wireless Access on Campus
• Viruses
• Browser Settings
• Downloads
• Downtime and/or Connection Issues