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OISE COVID-19 Related Updates

At the present time, the Office of the Registrar and Student Services (ORSS) is offering digital service to students and applicants. We are here to help you:

The health and safety of all students, faculty and staff are paramount:

  • Academic requirements remain in place and academic integrity must be maintained;
  • Students should be able to meet their academic requirements to the extent possible;
  • In-person interactions should be minimized and guidance about social distancing followed;
  • Students should not feel compelled by anyone to do something that, under the circumstances, feels unsafe.
  • For additional information and resources about U of T and COVID-19 planning, visit the website COVID-19 Information for University of Toronto Students.  

Registered Students
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 Student Services & Financial Support
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Winter 2022 Program Update
December 16, 2021

  • Dear OISE Community,

    In keeping with the December 15th announcement from the Acting Vice-President & Provost and the Vice-President, People, Strategy, Equity & Culture, and in order to help reduce the spread of the Omicron Variant, we are introducing changes to our previous Winter Program Statements of Nov 4th and Dec 2nd, 2021. 

    • All winter courses, meetings and gatherings will be held online until at least January 31, 2022. This includes the courses that were planned to be in-person.

    • Information on practicum and placement experiences will be forthcoming from your programs. We continue to work closely with our placement partners and to be guided by public health directives and placement sites’ policies and practices.  

    • The OISE building will be open with limited capacity and enhanced safety protocols in place during this time. Please visit the Chief Administrative Officer’s community information page at: for the latest information as it relates to building policies and procedures. As an additional measure, the building will remain closed for the entirety of the University holiday closure beginning December 22, 2021 and re-opening January 3, 2022.

    • The planned gradual return to on-site work will be paused temporarily and staff will be notified by their supervisors regarding work arrangements.  

    • For up to date information about access to library services, spaces, and collections, please see

      These measures are part of our continued commitment to protect the health of all members of our OISE community and their families. In these challenging times, we thank each of you for continuing to do your part. We will continue to keep everyone updated as the situation evolves. In the meantime, we sincerely wish you all a safe and peaceful holiday season.

      Normand Labrie, Ph.D., FRSC 
      Professor and Interim Dean

      Sarfaroz Niyozov
      Associate Professor and Acting Associate Dean

      Supports for graduate students:  

      OISE ORSS COVID Related Updates
      SGS Grad Hub   
      My SSP (support available 24/7/365)  
      Good2Talk Student Helpline  
      Student Mental Health Resource Website  
      Navi  St. George, Health and Wellness Centre  


Community Update from the Interim Dean
December 2, 2021

  • As the 2021 fall term nears completion and as we approach what will be a much-needed holiday break, I want to provide a further update regarding the Winter term 2022. 

    OISE remains committed to delivering high-quality instruction and programming, whether on-line or in-person. This commitment relies on the efforts of our faculty and staff across departments, units and programs. While we recognize that there is always room for further creativity and improvement, we also appreciate how much we are collectively doing to deliver our best amidst the ebb and flow of a pandemic.  As circumstances continue to evolve in ways that are sometimes unexpected, we plan accordingly, adjust as warranted, and ultimately together deliver on our commitments.
    As we consider our plans for the Winter term 2022, let us reflect for a moment on this past term. Even as we offered programming online, we also experienced an increase in in-person activity within the OISE buildings, all carried out in adherence with current public health measures and institutional protocols. This enabled us to closely examine our essential systems and processes in preparation for further in-person activities. This fall term also provided extra opportunity for departments and units to carefully balance program plans while allowing faculty, staff and students to safely and gradually revisit our OISE spaces to work, study, learn and connect. 
    In looking ahead to the Winter term, we have encouraged departments and programs to continue to make decisions regarding the most effective modes of course delivery and complementary staffing arrangements given the current context. As plans continue to evolve, we anticipate further gradual increases to in-person activities on campus within OISE buildings into the Winter term 2022. To support these efforts, in the November 16th community update, we shared a number of principles designed to help guide the planning and associated transitions. Department and unit plans have been further developed that will allow for a continued safe, flexible and gradual return to on-site work for staff and faculty.
    As mentioned previously, these plans support our commitment to service excellence and restoring our on-campus spaces. Individual Departments and units will be communicating these plans directly to their communities as they evolve. I encourage you to stay up-to-date on the latest COVID-19 information as it relates to building procedures and policies by regularly visiting the Chief Administrative Officer's community information page at to ensure we are all compliant with the University and Provincial public health directives and practices. 
    I appreciate the goodwill and resilience of all OISE community members as we continue to work together to prioritize the safety and well-being of our students, staff, and faculty. I look forward to being together and sharing our OISE physical spaces for the benefit and well-being of our academic community.
    Normand Labrie, Ph.D., FRSC 
    Professor and Interim Dean

OISE Winter Program Statement
November 4, 2021

  • Further to our statement on August 4, we would like to inform the OISE community of our plan to offer some courses in-person while we maintain many courses online. The plan for return to in-person teaching and learning in the OISE building has been guided by public health regulations. 

    While the Master of Teaching (MT) and Master of Arts in Child Study and Education (MA CSE) programs originally planned to return fully to in-person instruction in January 2022, adjustments are being made for a partial return to in-person teaching and learning. In-person classes in the MT and MA-CSE programs will be in courses focused on curriculum and pedagogy. These two programs will communicate their revised mode of delivery of courses and protocols for return to campus in the coming weeks.

    While the majority of other programs’ courses continue to be offered online, a small number of courses will be offered in-person as recorded in the ROSI and ACORN systems.

    Programs will communicate their mode of delivery of courses and protocols for return to campus in the coming weeks and provide contact details for further inquiries.

    The University of Toronto requires all those intending to be present on our three campuses, or on premises owned or operated by the university, to be fully vaccinated against COVID-19 and provide proof of vaccination via UCheck.

    For more information on UofT’s Vaccine Requirement, please visit:

    Normand Labrie, Interim Dean, OISE
    Sarfaroz Niyozov, Acting Associate Dean, Programs, OISE


  • The University of Toronto requires that all those intending to be present on our campuses be fully vaccinated against COVID-19, in accordance with all applicable laws and regulations. All members of our community are required to upload proof of vaccination via UCheck. If you have received all COVID-19 vaccine doses you must upload your proof of vaccine through UCheck as soon as possible to avoid being removed from any in-person winter courses. For more information, visit the UCheck website. For updates and complete details about vaccination requirements to come on campus or to live in residence, please visit the University of Toronto's COVID-19 website.

Access Navi for mental health supports at U of T

  • Navi is a Student Mental Health Virtual Agent to help students navigate mental health supports at the University of Toronto. Navi is an anonymous tool providing information on 48 broad topics related to mental health including: stress, anxiety, loneliness, harassment, discrimination, bullying, academics, career, sleep issues, accessibility, coping techniques, abuse, eating disorders, how to get involved, health care access, and more.  To access Navi, visit the Navi website. 

Registered Students

This section last updated: July 16, 2021*

NOTE: Ontario’s response to the COVID-19 pandemic continues to evolve. Changes will likely occur as the province and its municipalities adjust to new data about the virus. In these circumstances, please be advised that the manner of delivery of courses, co-curricular opportunities, programs and services is subject to change, in accordance with university policies. The University thanks its students, faculty, and staff for their flexibility during these challenging times as we work together to maintain the standards of excellence that are the hallmark of the University.

OISE Students & Vaccinations

  • Field Placements and COVID-19 Vaccines *

    We would like to draw your attention to the information provided by the University of Toronto regarding COVID-19 vaccines.

    COVID-19 vaccines are an important tool for protecting our communities and ending the pandemic. UofT strongly encourages all members of our community—on or off campus—to get fully vaccinated as soon as possible in accordance with public health guidelines. For more information, please see UofT’s Together webpage at

    That being said, students who will be participating in practica or placements as part of their degree program should be aware that some placement sites (i.e. school boards, hospitals, community partners) may institute their own policy regarding COVID-19 vaccinations in order to participate in practica. OISE is encouraging all members of its community to get fully vaccinated as soon as they are eligible. Those who will be participating in off-campus practica or placements may also want to keep proof of COVID-19 vaccination status readily available should there be a need to satisfy this requirement by a specific placement site. 

    As more information and/or should specific health requirements to participants in placements become mandatory, your program coordinator will be in touch. 
    [Posted: June 29, 2021]

Register with Tuition Exemption on Basis of Progress Delays due to COVID-19

  • The general intent of the request to Register with Tuition Exemption on the basis of progress delays due to COVID-19 is to support students whose ability to complete their program was significantly impeded for reasons directly related to the COVID-19 pandemic. Students who experienced academic delays due to the pandemic and only require one final semester of registration during Winter 2022 to complete their degree can apply for a one-time-only exemption allowing them to register without paying tuition fees. The overall notion being that the student would have completed their degree if not for the pandemic and therefore should not pay more tuition fees than they would have normally paid. (Note: students will still be responsible for mandatory non-tuition fees such as incidental, ancillary, and system access fees, and will be subject to services charges on unpaid fees as per the University’s regulations). Details available at webpage:  Register with Tuition Exemption on the basis of progress delays due to COVID-19
    [Posted: Oct 19, 2021]   


Other updates

Technology and Library Services

Library Services

Final Oral Exams

  • The School of Graduate Studies (SGS) is requiring that every doctoral final oral examination (FOE) be held remotely until further notice, and is allowing accommodations to enable this. In line with the guidance provided by SGS, OISE has implemented temporary procedures for FOEs. Examinations are proceeding as scheduled, remotely.  Candidates who wish to have an in-person FOE must have it postponed and should inform the ORSS as soon as possible.
    [Posted: Mar 23, 2020]


  • All lab-based research operations have been shut down on March 20, 2020, other than critical COVID-19 research and time-sensitive critical projects. Other research settings, including many off-campus sites, have also been shut down. Please stay informed of the status of activities in your own research setting. In many cases, plans for future research may also need to be changed and contingency plans developed. Consult with your research supervisor about your planning. Please consult the website of the Office of Vice-President Research and Innovation for updates. 
    [Posted: Mar 23, 2020]


  • Graduate students registered with Accessibility Services should continue to contact Accessibility Services to receive accommodations and supports. Special updates for students registered at Accessibility Services can be found at: COVID-19 and Accessibility Services.
    [Posted: Mar 23, 2020]
  • If you are a student registered with Accessibility Services and are concerned about doing well in online formats:
    We recommend you start by contacting your instructor to see what individual accommodations can be considered for your course. If this is not a realistic option, or if you still have questions or concerns, please consult your Accessibility Advisor to discuss next steps. 
    [Posted: Mar 23, 2020]
  • If you are a student who usually writes tests and exams with accessibility related accommodations:
    Students should continue to register to receive accessibility related accommodations for their test/exams using the Accessibility Services Student Portal.  Accommodated Testing Services will be reaching out to you in order to provide you with an option to write either online with the class as scheduled, or at the Test Centre on 255 McCaul Street. Please note that the accommodations that can be provided through online testing arranged by the instructor (i.e. if you are not writing at the test centre) are limited to extra time only. If writing at the Test Centre, staff will work to put in place your regular accommodation plan.
    [Posted: Mar 23, 2020]
  • The ORSS has sent out an information bulletin for OISE students on behalf of Accessibility Services.
    [Posted: Apr 14, 2020]

International Students

  • If you are an international student and require a proof of enrollment letter to extend your study permit, work permit or visa, contact your Registration Specialist.
    [Posted: Mar 27, 2020]
  • Revised post-graduation work permit rules announced on Thursday, May 14 by Immigration, Refugees and Citizenship Canada (IRCC) mean that post-graduation work permit eligibility won't be affected if Fall 2020 courses are online due to COVID-19. Students can begin programs online from outside Canada and complete up to 50% of them from outside Canada. More details in the announcement itself:
    [Posted: May 15, 2020]

Documentation Requests

  • If documentation in support of legal proceedings is required, please note that student files are paper-based and we cannot fulfill requests until such time as we are advised to return to the office after the COVID-19 outbreak.
    [Posted: April 13, 2020]

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Student Services & Financial Support

This section last updated: May 4, 2021

Student Services

All OISE student services continue to be available:

Counselling Services

  • If you need to meet with our Student Success Counselor, Jeananne Robertson, call 416-978-2448 or email to request a virtual appointment.

OISE Student Success Centre (OSSC)

  • All appointments have been moved online via the OSSC website.

International Students

  • Contact our International Student Success Coordinator, Andy Xia via email to request a virtual appointment.

Career Support

  • Contact our Student Career Coordinator, Ghayas Shams via email to request a virtual appointment.

Financial Support

  • UofT students who are required to complete the 3-day quarantine in a hotel as per federal regulations, may apply for the UofT Covid-19 Emergency Fund to cover the additional expenses (approx.. $2000) incurred to comply with this regulation.

    The Vice-Provost’s website includes the following information about  how to apply for the UofT Covid-19 Emergency Fund:
  • The cost for the federal government program is to be covered by you; however, the University has emergency bursaries available if you are unable to pay. … Graduate students can refer to the SGS Emergency Grant webpage. Please indicate on the form that you are applying for reimbursement costs incurred due to mandatory quarantine requirements. Please submit your receipts, as well.
    [Posted: May 4, 2021]


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This section last updated: August 16, 2021

  • Due to the COVID-19 pandemic, processing of applications will take longer than normal. This includes managing new applications, responding to inquiries, and providing result letters via the online admissions application. Due to very limited time on campus, there will be a significant delay processing transcripts and other documents received by post and courier mail.
    [Posted: February 22, 2021]

Satisfy conditions of admission (see webpage for detailed information)

  • There is currently a significant backlog of official transcripts.  Due to the ongoing global pandemic, staff are working on-site in the Office of the Registrar and Student Services in a much-reduced capacity. Processing incoming paper transcripts received by standard mail and by courier has unavoidably required more time than typical.

    We’re also receiving a very high volume of electronic transcripts.  

    Newly admitted students are reminded they can enroll in courses and register (pay tuition fees) when conditions of admission are not yet fulfilled.

    We are reviewing transcripts as expediently as possible. We’ll send you an “All Conditions Satisfied” e-mail message, or contact you if there is a concern about a document clearing a condition of admission. We appreciate your patience.
    [Posted: August 16, 2021]

  • It is your responsibility to clear all conditions of admission as stated on your offer letter. All conditions must be satisfied before final registration is permitted. For a September, 2021 offer of admission the deadline to satisfy conditions is August 31, 2021.
  • The COVID-19 pandemic may create challenges for students obtaining official academic records needed to clear a condition of admission. If you cannot fulfil a condition of admission by August 31, contact the Office of the Registrar and Student Services ( to discuss your situation. Otherwise, we’ll assume all conditions of admission will not be cleared; course enrolment and registration will be cancelled and you will not be permitted to continue in your program. Possible future admission requires formal re-application (including payment and submission of required supporting documents).
    [Posted: February 22, 2021]
Official transcripts

  • Our transcript supporting document requirement for a new application for admission has changed: only online unofficial electronic transcripts are required at the time of application. You submit official transcripts only if you are offered admission and requested by us. 
  • Previously submitted documents (such as transcripts) will not be carried forward to a new application. 
  • We will not upload any documents (including transcripts) to the online application system for you.
  • If you receive an offer of admission and submission of official transcripts is now required, they can be provided in one of several ways:
  1. A secure electronic record sent by the issuing institution either directly from their own institutional website or through an authorized/licensed third party provider (such as Credentials Solutions, Parchment). E-transcripts from institutions can be considered official only if we can verify the originating link is secure and authentic.

Submit electronic official transcripts to:

  1. A paper record received by the Office of the Registrar and Student Services in a sealed envelope, signed/stamped by the issuing institution (it can be sent via you as long as we receive it in the issuing institution’s sealed envelope).

Submit paper official transcripts to:

Office of the Registrar and Student Services, Admissions Unit
Ontario Institute for Studies in Education
252 Bloor Street West, Room 8-225
Toronto, ON M5S 1V6

  1. A secure electronic or paper record sent by World Education Service (WES). This format is acceptable for international (non-Canadian) academic credentials, and WES is the only evaluation service from which we accept official records. The International Credential Advantage Package (ICAP) version is required because it includes a copy of the academic record received directly from the educational institution and verified by WES. Note if written in a language other than English or French, a certified English language translation completed by an accredited Translation Service (not WES) is also required.

To be official, an academic record from WES must be provided one of two ways:

Electronic:  You can add OISE as a recipient at the time WES evaluates your documents, or if WES has already evaluated your documents you can order an extra copy and add OISE as a recipient.

Paper: A paper record received by the Office of the Registrar and Student Services in a sealed envelope, signed/stamped by WES.
[Posted: February 22, 2021]

CR/NCR impact on application and admission

  • If you are completing the final year of your bachelor’s degree, your post-secondary institution may present the option of changing a course to “Credit” or “No Credit” (CR/NCR). This means no grade will appear on your transcript, it will only reflect if the course was successfully passed (CR) or not (NCR). The University of Toronto School of Graduate Studies (SGS) establishes policy regarding the academic assessment of a transcript. SGS has not communicated any policy change, so how we do assessments has not changed. 

    If there is no grade showing, there is no grade to include in our assessment. We’ll simply not count CR/NCR courses in our calculation. Sometimes not counting courses transitions a full-time assessment to a part-time assessment:
  • If your bachelor's degree was completed on a full-time basis, average the final year.
  • If your bachelor's degree was completed on a part-time basis, average the five (approximately) most recent, senior-level, full courses or equivalent (students enrolled in fewer than four full course equivalents in their last academic year – including Summer Session – are considered part-time).
  • If you are completing the final year of your master’s degree, our academic assessment averages all graded courses completed for the entire master's program. We’ll simply not count CR/NCR courses in our calculation. 
  • CR/NCR courses can sometimes advantage a student (eliminating a potentially poor grade), but also disadvantage a student (eliminating a potentially strong grade). Ultimately, if you are presented with the option to change a course to CR/NCR, the choice is yours.
    [Posted: December 14, 2020] 

International Students (Proof of English Language Proficiency)

  • As English is the primary language of instruction and communication at the University of Toronto, applicants must demonstrate an adequate level of proficiency in English, regardless of citizenship status or country of origin. The University of Toronto School of Graduate Studies (SGS) provides detailed information regarding English language proficiency and testing requirements (OISE requires minimum scores for all tests and Academic Division Social Sciences for TOEFL). An offer of admission will not be presented until this requirement is satisfied.
  • The Duolingo English Test (DET) that was temporarily accepted to satisfy the English language proficiency requirement, is not an acceptable test for 2021-22 admission.
  • When evidence of English language proficiency is required an offer of admission will not be issued until the requirement is fully satisfied. However, programs may allow for additional time (beyond the two week timeframe stated in our “Proof of English Language Proficiency” letter). You can connect with the applicable program for information about your particular situation. The Office of the Registrar and Student Services will not cancel any potential offer of admission unless directed to do so by a program.
    [Posted: December 14, 2020]


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