OISE Student Success Centre (OSSC)

The OISE Student Success Centre (OSSC) is an academic skills and support centre that offers OISE graduate students the opportunity to book one-on-one appointments with an OSSC advisor to improve their abilities in a wide-range of areas. Our advisors have a range of professional and academic experience. Students are encouraged to consult the advisor profiles below as a guide when booking appointments for a specific subject. 

Types of appointments offered: Face-to-face appointments and online appointments via WCONLINE. We do not offer email appointments. 

• Face to Face Appointments: OISE Student Success Centre, 8th floor, Rm 8-202

• Online Appointments: If you choose an online appointment, log back onto the WCONLINE system approximately five to ten minutes before the start of your appointment. Then, open your appointment and click "Start or Join Online Consultation".  In situations where we/you are encountering technical difficulties with the online booking system, your advisor will email you with SKYPE or Zoom instructions. 
  
  Tech Specs: For your online appointment, make sure you have a working webcam and microphone, a quiet space and ensure that your local internet provider has not put up any firewalls for modes of this form of communication. Firefox and Chrome browsers usually work best for online appointments on the WCONLINE system. Be sure that you have the latest version of your browser installed.

Limits: Students can have two active appointments a time and book up to 5 a month. Each appointment is 50 mins. 

Booking an appointment: Click on the blue button on the menu to the left.  Please note we do not review your work outside of appointment times. We also do not allow for back to back appointments as we feel students should have time to reflect on the appointment, suggested changes and revisions before booking their next appointment with an Advisors. 

What to know/bring:

• Bring the rough draft of the assignment you would like to work on, your questions and ideas.
• If this is a course assignment, the assignment instructions and/or syllabus.
• Feel free to bring your laptop or a print out of the assignment.

If there are any accommodations we can provide in order to better facilitate your learning during an appointment or improve your experience in the writing center, please contact Nicole.Ryan@utoronto.ca
 

Understanding the legend/colour blocks on WCONLINE: WCONLINE provides a legend (i.e. colour blocks) to easily identify when appointments are available, booked, online etc. For easy viewing, please see the legend below which is also available on the appointment booking system.

Appointment Cancellation/Missed Appointment Policy:
If you need to cancel an appointment, please do so as soon as possible but at least 24 hours in advance. This will allow other students to plan ahead when booking an appointment. If you fail to cancel your appointment within the required time or miss the appointment twice, it  will result in a "missed appointment" and you will be blocked from booking further sessions.