Upcoming Intermittent Outage
Friday, November 25, 2022 at 4:00 PM to approximately 7:00 PM EST
Due to mandatory network infrastructure work (re: University compliance to NDAA 889 (1)(B)), please be advised that the OISE community will experience intermittent connectivity for the following services on Friday, November 25, 2022, starting at 4:00 PM EST until approximately 7:00 PM EST.
Websites that have not been migrated to the OISE Drupal platform as per the list below.
- OISE CP
- Lab 6 computer login
- APHD computer login
All other OISE websites and services will not be affected.
For any questions about the need for this planned outage, please reach out to Bernie Spudic.
DiscoverResearch Platform Error
October 7, 2022 - November 3, 2022
Update November 3, 2022
The DiscoverResearch platform has been restored.
The DiscoverResearch platform is currently unavailable, and Faculty profiles located on the platform are currently inaccessible and will display a 403 Forbidden error message.
We have escalated our concerns to the DiscoverResearch team within Central services. Education Commons advocates for a timely restoration of services.
Planned Network Outage
September 26-30, & October 6-7, 2022.
Due to mandatory network infrastructure work, please be advised that phones, printers, and wired network connections will be unavailable on some floors of the OISE building on the following dates:
Monday, September 26 & Tuesday, September 27, 2022:
Floors 8 and 9
Thursday, September 29 & Friday September 30, 2022:
Floors 10, 11 and 12
Thursday, October 6
Floors 6 and 7
Friday, October 7
Floors 5, 6, and 7
Wireless connection will continue to be available throughout the week. Connectivity within LSM classrooms will continue to be operational. Researchers wishing to connect remotely to research lab computers may use our virtual computer lab as an alternative.
MacOS security update
August 19, 2022.
Apple has released an update that fixes a known vulnerability for users running macOS Monterey. We advise members of our community with Apple devices to keep themselves secure by installing the update as soon as possible.
To install the update on your Mac computer, go to System Preferences > Software Updates. See more information on Apple security updates on their website.
Zoom Security Update for Mac users
August 16, 2022.
There's an important security update for Zoom on Apple devices (Mac computers, iPhones, and iPads).
We advise members of our community with Apple devices to keep themselves secure by applying current updates or downloading the latest Zoom software with all current security updates from https://zoom.us/download.
You can read more about this security update on the Zoom support website.
Experiencing technical problems or have an issue to report? Have an IT request or need to book a resource?
Visit our Online Service Hub to submit a ticket.
Drop-in on Zoom to connect with an Education Commons expert.
Monday to Friday
11:00 AM to 3:00 PM EST
Make an appointment to talk with an Education Commons expert at a time that works for you.