System Status

OISE entrance lobby
Ontario Institute for Studies in Education
System Status Updates

Planned Network Outage


September 26-30, & October 6-7, 2022.


Due to mandatory network infrastructure work, please be advised that phones, printers, and wired network connections will be unavailable on some floors of the OISE building on the following dates:

Monday, September 26 & Tuesday, September 27, 2022:
Floors 8 and 9

Thursday, September 29 & Friday September 30, 2022:
Floors 10, 11 and 12

Thursday, October 6
Floors 6 and 7

Friday, October 7
Floors 5, 6, and 7

Wireless connection will continue to be available throughout the week. Connectivity within LSM classrooms will continue to be operational. Researchers wishing to connect remotely to research lab computers may use our virtual computer lab as an alternative.

MacOS security update


August 19, 2022.


Apple has released an update that fixes a known vulnerability for users running macOS Monterey. We advise members of our community with Apple devices to keep themselves secure by installing the update as soon as possible.

To install the update on your Mac computer, go to System Preferences > Software Updates. See more information on Apple security updates on their website

Zoom Security Update for Mac users


August 16, 2022.


There's an important security update for Zoom on Apple devices (Mac computers, iPhones, and iPads).

We advise members of our community with Apple devices to keep themselves secure by applying current updates or downloading the latest Zoom software with all current security updates from https://zoom.us/download.

You can read more about this security update on the Zoom support website


For Support

Online Service Hub

Experiencing technical problems or have an issue to report? Have an IT request or need to book a resource?

Visit our Online Service Hub to submit a ticket.

Virtual Service

Drop-in on Zoom to connect with an Education Commons expert.

Monday to Friday
11:00 AM to 3:00 PM EST

Book a Consultation

Make an appointment to talk with an Education Commons expert at a time that works for you.