Education Commons
Welcome to Education Commons
As a community partner & digital leader, Education Commons enables the OISE community with IT services and solutions in the pursuit of Discovery.
Ways to Contact Education Commons
Zoom Drop-In Unavailable (May 27, 2026)
On Wednesday, May 27, 2026, the weekday Zoom Drop-in session will be unavailable. Community members who require assistance are encouraged to:
OISE Applications & Systems
Discover the range of applications supported by Education Commons, and ways to connect with the team for assistance.
Zoom Drop-In Help
Connect one-on-one with an Education Commons expert on Zoom.
Hours of Operation
Monday-Friday: 11:00 am - 3:00 pm EST
Submit a Ticket or Request
Please visit our online service hub if you have technical difficulties or need IT support or resources. There, you can submit a ticket and our team will address your concerns promptly.
Contact Us
Education Commons can be reached through various channels of communication.
Recent News & Updates
May 11, 2026
Closing the gaps: Using agentic AI to strengthen documentation & automated testing in small IT teams
Bahman Yaghoobi and Chris Klammer presented at this year's TechKnowFile showcasing how Education Commons has adopted agentic AI to generate end‑user documentation, technical documentation, and automated tests at scale.
May 5, 2026
Simplifying How You Connect with Education Commons | Starting June 1, 2026
Over the past year, OISE Education Commons has been transitioning to the University of Toronto’s centralized ServiceNow ticketing system, known at OISE as the Education Commons Online Service Hub (or EC Online Service Hub). As of June 1, 2026, this transition will be complete.
August 19, 2025
Protect Your UTORid from Phishing
As the Fall 2025 semester at OISE approaches, Education Commons has observed a rise in phishing emails targeting the OISE community. These messages often appear to come from university-affiliated sources, including compromised @utoronto.ca email addresses.
