Contacting the OISE Registrar's Office & Student Experience

OISE building exterior

We are here to help you! The Registrar's Office & Student Experience (ROSE) offers students and applicants digital and limited in-person services. If you need to meet with a member of the ROSE, you can access in-person front desk services during office hours. Alternatively, you can connect with us online, via email, or by telephone.


Registrar's Office & Student Experience
Ontario Institute for Studies in Education
8-225, 8th Floor, 252 Bloor Street West
Toronto, Ontario 
M5S 1V6

Office Hours

Monday - Friday: 9:00 am - 4:00 pm EST


Who to Contact

If you would like to meet with a member of ROSE, call or email us  to request a virtual appointment or to confirm on-campus availability.

Are you an applicant or have admissions questions?

Prospective applicants are invited to book a virtual advising appointment.

Email us:

Phone us:

Are you a current student? 

Email us:

Online drop-in:

  • Tuesday - Wednesday - Thursday | 12:30 - 1:30 pm
  • NEW! Wednesday | 4:00 – 6:00 pm
  • Online Zoom Drop-Ins

Future Student Email List

To find out about future events, important application deadlines and news to help you plan your future at OISE or to connect with someone who can help answer your questions about OISE, sign up for our Future Student emails.

Staff Directory

The list below contains areas of support and contact details of our team members.

ROSE Search

Student Success Advisors

Student Success Advisors

Contact for general inquiries, admissions, registration, teacher education and student services


Deborah Peart

Assistant Director, EDI Recruitment & Engagement

Domestic student recruitment and student support

Andy Xia

International Recruitment and Student Success Coordinator

International student recruitment and student support

Student Services

Jeananne Robertson

Assistant Director, Student Experience & Student Success Counsellor

Student counselling; academic accommodations; accessibility; equity; advocacy

Simon Swain

Financial Aid & Awards Coordinator

Bursaries; OSAP; scholarships; loans; internal awards payment; financial advising; liaises with central financial aid

Registration Advisors

Lucy Stellato

Registration Advisor

Courses, registration, grades, status, fees

Alvin Chui

Awards & Registration Advisor

Courses, registration, grades, status, fees, awards

Robert Paling

Doctoral Registration Advisor

Doctoral final oral exams

Historical Student Records

Additional Qualification Records

For AQ courses completed in Winter 2017 or later, contact the OISE Continuing and Professional Learning Office:

For AQ courses completed in Fall 2016 or earlier, complete the AQ Transcript Request Form (PDF) and email it to


Official Degree Transcripts

Information about requesting official degree transcripts (including fees) is available from the University of Toronto - University Registrar's Office.


Other Historical Documentation
  • For all documentation requests not listed above, please email
  • Please note that fees may apply as appropriate, and ROSE may not be in a position to fulfill all requests.