MT Support

• Telus Health Student Services phone line
  24/7 support or appointment-based confidential support for health, mental health, school or general support. Available by call or text in 146 languages.
• Good2Talk
  Provides free, confidential support services for post-secondary students in Ontario and Nova Scotia
• 9-8-8 Suicide Crisis Helpline
  Offers trauma-informed and culturally affirming support to anyone who is thinking of suicide, or who is worried about someone they know.
• Same Day Counselling at Health & Wellness (includes an Indigenous counsellor)
  Provides a range of health services for your physical and mental health, wellness programs and information to help support you in achieving your personal and academic goals.

MT candidates can contact Jeananne Robertson, Student Success Counsellor in OISE’s Registrar’s Office & Student Experience (ROSE).

Jeananne can provide counselling and initial guidance around available support services, accommodation, accessibility, equity and advocacy.  Jeananne Robertson’s office is on the 8th floor at OISE and can be contacted at jt.robertson@utoronto.ca or by phone at 416-978-2448. See also the ROSE Contact Us page.  

Navi, short for navigator, is a chat-based virtual assistant for students wanting to learn more about the mental health supports available to them at the University of Toronto. Navi is an anonymous tool that provides students with information to help them navigate mental health resources and make decisions about seeking appropriate support. 

Visit uoft.me/navi to use the assistant.

U of T My Student Support Program (U of T My SSP) provides students with real-time and/or appointment-based confidential, 24-hour support for any school, health, or general life concern at no cost to you. You can call or chat with a counsellor directly from your phone whenever, wherever you are.  

Ongoing support is available over the phone in 146 languages. Immediate support is available over the phone in 35 languages and over chat in simplified Chinese, English, French and Spanish. Web option is also available on the MySSP.app website.  

To get support, visit the U of T My Student Support Program website or call 1-844-451- 9700. Outside of North America, call 001-416-380-6578.  

The University of Toronto’s Student Life website provides an extensive list of support services and contacts for different types of distress as well as the equity offices and communities of care on campus during university hours (Monday to Friday, 9-5).

Visit Student Life - Support for when you Feel Distressed.

If the concerns are course-based, and are not readily addressed with the instructor, students can contact the Associate Director, MT Program. In many instances, these concerns are also brought to the attention of the CTL Associate Chair, Teacher Education.  

Associate Director, MT Program

Anne Marie Chudleigh (a.chudleigh@utoronto.ca)

CTL Associate Chair, Teacher Education
Leslie Stewart Rose (leslie.stewartrose@utoronto.ca)

If the concerns are related to experiences in a practicum setting, MT candidates are encouraged to contact their Faculty Advisor, or email: mtpracticum@utoronto.ca

When TCs prefer to share or disclose their experience or concern, rather than report it to an academic or practicum coordinator, TCs are invited to contact Máiri, who coordinates CTL's Student Experience & Equity programming and helps students navigate resources & supports.

Máiri McKenna Edwards (she/her)  
Email: mairi.mckennaedwards@utoronto.ca  
You can book a meeting with Mairi using an online scheduling form.

• Anti-Racism & Cultural Diversity Office
  Provides assistance and manages confidential concerns and complaints of discrimination and/or harassment based on race, ancestry, place of origin, colour, ethnic origin, citizenship and/or creed. Call 416-978-1259. 
• University Campus Safety (non-emergency) 
  Call 416-978-2323 on the St. George campus. 
• Centre for International Experience
  A diverse community of international students coming to U of T and domestic students looking to go abroad. Call 416-978-2564. 
• Community Safety Office
  Responds to students, staff, and faculty members of the University of Toronto community who have personal safety concerns. Call 416-978- 1485. 
• Family Care Office
  Provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families. Call 416-978-0951. 
• First Nations House/Indigenous Student Services
  First Nations House provides culturally relevant services to Indigenous students in support of academic success, personal growth and leadership development. Call 416-978-1893. 
• Multi-Faith Centre
  Supports the spiritual well-being of students, staff and faculty and to increases our understanding of and respect for religious beliefs and practices. Call 416-946-3120. 
• Sexual & Gender Diversity Office
  Develops partnerships to build supportive learning and working communities at the University of Toronto by working towards equity and challenging discrimination. Call 416-946-5624. 
• Sexual Violence Prevention & Support Centre
  The Centre facilitates access to support, services and accommodations for students, staff and faculty members who have experienced sexual violence. Call 416-978-2266. 

Typically, the first step is to speak directly with the instructor. If you are unable to resolve your concerns after speaking with your instructor, or if you do not feel comfortable raising the issue with your instructor, then please contact mtinfo@utoronto.ca.

Practicum information can be found on the MT Practicum page.

For any questions regarding the practicum, please email: mtpracticum@utoronto.ca.

If you have a question about your research course, please speak directly with your research course instructor.   

If you have questions about research in the MT program (beyond the research courses) - including questions about research scholarships, the MT research conference, and opportunities for sharing your research (e.g., conferences, publication, and more) please contact Dr. Angela Vemic angela.vemic@utoronto.ca

For questions related to course enrollment, registration, grades and program fees, please reach out to oise.registration@utoronto.ca. Remember to include your student number and program in the subject heading and message.

To speak directly with a registration advisor, please refer to the ROSE contact page for up-to-date information regarding contact details and online drop-in hours.

• OISE Office of Student Financial Support
  General Inquiries: oise.financialaid@utoronto.ca 

  Please refer to their website for further information regarding hours of operation and who to contact regarding specific topics such as graduate funding packages, GA/TAships, awards, and OSAP.

• ROSE Student Services

  Jeananne Robertson - Assistant Director, Student Experience & Student Success Counsellor
  Topics: Student counselling; academic accommodations; accessibility
  Email: jt.robertson@utoronto.ca 
  Phone: 416-978-2448 

  Michael Koslowski - OSSC & Carrer Co-Coordinator
  Topics: Career advising; academic skills; writing support
  Email: m.koslowski@utoronto.ca 

  Andy Xia - International Recruitment & Student Success Coordinator
  Topics: International student recruitment & student support
  Email: xiaoyong.xia@utoronto.ca
  Phone: 416-978-1601

If you are seeking to drop or add an MT-required course, you are requested to contact the Associate Director, MT Program.

Associate Director, MT Program
Anne Marie Chudleigh 
Email: a.chudleigh@utoronto.ca

If you are considering a withdrawal or seeking a leave-of-absence from the MT Program please review the information on the Registrar’s website – click on the drop-down menu for “Program Leave of Absence or Withdrawal” and contact the Associate Director, MT Program.

Associate Director, MT Program
Anne Marie Chudleigh 
Email: a.chudleigh@utoronto.ca

If you are struggling to finish coursework for a particular course as a result of exceptional circumstances which you feel warrants extra time beyond the end of a course, you can apply for an extension using the Extension to Complete Coursework form, found online at the link below. Your request needs to be supported (and the form needs to be e-signed) by your instructor, so it is best to speak with your instructor before undertaking the process. If your instructor approves the extension and signs your form, you will need to email your completed, e-signed form to ctl.studentforms@utoronto.ca, and copy this email to the relevant Academic Coordinator (PJ, JI or IS). Course extension forms need to be submitted prior to the due date for grades to be submitted, which can be found on the Registrar’s Important Dates.  

Form: Coursework Extension Form (as a PDF)   

Please note that a course extension to complete course work provides you extra time. The extension does NOT provide you with continued instructional support from the course instructor. You are expected to complete your coursework independently. If you require academic writing support, you can make an appointment on the OISE Student Success Center website.   

The appeal process for a grade in a course is outlined on the School of Graduate Studies website. As noted on this website, TCs must file an appeal within eight weeks after the date of the decision being appealed. In general, the first step to an appeal process is attempting to resolve the matter with the instructor. If the TC is unable to resolve the issue with the instructor, and wants to move forward with a grade appeal, then the TC can move to the next level and discuss the matter with the Associate Director, MT Program.

Associate Director, MT Program
Anne Marie Chudleigh 
Email: a.chudleigh@utoronto.ca