New Graduate Student Checklist

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New Graduate Student Checklist 2023-24

On behalf of the Department of Leadership, Higher and Adult Education, Welcome !!

Congratulations on becoming a new graduate student in our department. The list below guides you through the essential steps you must take to give yourself a great foundation to get started on your graduate degree at LHAE !! 

I've accepted my offer, what do I do next?

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Admitted students can access university resources once they convert their JOINid to a UTORid. The UTORid is a digital credential at the University, used to access University systems and resources. The UTORid provides access to various services, including UTmail+, Quercus, library resources, online article databases, Microsoft365 applications including Word, Excel, PowerPoint, Outlook, OneNote and Skype, UT Zoom Pro, WiFi on campus and more. 


Students are required to retrieve their personal TCard once they arrive on campus. The TCard is a physical identification/credential for on-campus purposes. It includes the student’s photo, UTORid, student number or personnel number, and a barcode. Data from/on the card is used to verify/grant access to relevant services and facilities like libraries, athletic facilities, exams, meal plans, printing services and more. 

UT Mail+ 

Students of the University of Toronto are eligible for UT Mail+. This email and calendar service is activated alongside the UTORid. Students receive all communications from the Department, the School of Graduate Studies and the University of Toronto through it. Students will receive access to UT Mail+ upon activating their UTORID. Students may activate their official University of Toronto email address by logging into UT Mail+. 

Policy on Official Correspondence with Students 

Under University Policy, students are required to maintain a University based email account (i.e., ending in, record it in ACORN, and regularly check for messages. That account may be forwarded to another personal account, but it is the University account to which the University will send official correspondence.  

Note: It is your responsibility to ensure that your email address, mailing/permanent address, and telephone numbers are up to date at all times. 

Students should also review the following: 


OISE is a large graduate faculty. Unlike most ‘graduate units’ (which is SGS lingo for an academic department), OISE has its own Registrar’s Office and Student Experience (ROSE). While most graduate students at U of T will go to SGS for their student services, OISE students should first consult OISE services, such as the ROSE. With this in mind, when navigating the U of T graduate landscape, we recommend starting with OISE material first and then proceeding to SGS as a secondary step.

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Details on how to satisfy or clear admissions conditions can be found on the Newly Admitted Students webpage.

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A list of Important Dates can be found on the Registrar’s Office & Student Experience (ROSE) webpage.

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The OISE Bulletin contains OISE specific information, including course descriptions of all OISE courses for the past 5 years. Note that not all the courses are available every year.

The SGS Calendar contains authoritative information on your program requirements so be sure to familiarize yourself with those and plan courses accordingly.

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To officially register, students must either pay tuition and incidental fees, or register without payment (fee deferral) on ACORN. Students must adhere to the university’s registration deadlines to avoid late registration fees and penalties. 

Course Enrolment 

Enrolment is different than registration. To enroll in courses, new students must first satisfy their admission conditions, as outlined in their admission letter. Once the conditions are satisfied, students may enroll in courses using ACORN. For additional information, including enrollment dates, please refer to the Important Dates section of the OISE Bulletin.  

Course Offerings 

To access a comprehensive list of LHAE and OISE courses offered in each session, please refer to the Course Enrollment page of the Registrar’s Office website.  

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Students are responsible for ensuring they’ve completed the degree requirements in a timely manner. 


Adult Education & Community Development Program

Educational Leadership & Policy Program 

Higher Education Program 

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All students are assigned a Faculty Advisor upon admission and identified on your offer letter. Their contact information can be found on the LHAE website, under “People.”

Your Faculty Advisor helps the student with planning course selection and academic issues associated with the program.

If you are in a thesis program, your Faculty Advisor may or may not become your Thesis Supervisor; to learn about the difference please see the LHAE Student Handbook available on the LHAE website, under “Current Students.”

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  • QUERCUS/Canvas = U of T’s current online learning portal
  • ACORN = Accessible Campus Online Resource Network, your online student services website
  • The ROSE = OISE’s Registrar’s Office and Student Experience, 8th floor of the OISE building
  • SGS = School of Graduate Studies, 63 St. George Street
  • LHAE = Leadership, Higher and Adult Education
  • AECD = Adult Education and Community Development
  • ELP = Educational Leadership and Policy
  • HE = Higher Education
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Visit the OISE Newly Admitted International Student website.

The University of Toronto Centre for International Experience can provide information and help as well. 

Learn about how to pay your fees outside of Canada.

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The University of Toronto Housing Office and Off Campus Housing website can help!

The University of Toronto also offers Graduate Student-only housing and Student Family Housing.

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Learn how to use ACORN, the University of Toronto's online student services system for adding and dropping courses, viewing your fee invoice, deferring your fee payments, etc.

Learn how to access your student account.

Here is a step-by-step guide to using ACORN

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Information on Academic Integrity, Ethics, and Conduct Policies can be found on the University of Toronto, Academic Integrity website.

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For domestic students, find information about your extended health and dental plan on the University of Toronto Graduate Student Union websiteTIP: Students with existing coverage may be eligible to opt-out.  

For international students, find information about your health insurance plan on the University of Toronto, Centre for International Experience website.